Loan Operations Servicing Manager II, ME

Company Name:
TD Bank
TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 19 million customers. We're an award-winning organization that reinvests constantly to ensure future growth.
We're recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses:
Canadian Personal and Commercial Banking - including TD Canada Trust and TD Insurance
Wealth Management - including TD Waterhouse and an investment in TD Ameritrade
U.S. Personal and Commercial Banking - including TD Bank, America's Most Convenient Bank
Wholesale Banking - including TD Securities
Job Description Seeking Strong Managerfor teams of Employees in the Northern New England region who specialize in loan support.
Partners with multiple market presidents to ensure goals and objectives are achieved.
Establishes goals and objectives for regular operations and special projects.
Develops and implements plans to improve communication between Employees and departments.
Coordinates training and communicates regularly to ensure that staff is updated on latest Company products, services and industry developments.
o Provides strategic guidance on implementation and execution of department initiatives.
o Partners with loan servicing team to ensure that funding transactions are accurate and completed in a timely manner such as: wires transfers, ledgers and all other transactions.
Prepares regular and customized in-depth reports.
Participates in development of units' policies and procedures.
Serves as a resource for the commercial lending and support teams.
Participates in special projects and performs additional duties as required
Job Requirements 4 Year Degree or equivalent experience
5+ Years of related experience, strong management experience a must
In-depth knowledge of principles and practices related to loan operations; com'l loan operations experience a plus but other loan ops considered
o Demonstrated strong leadership, delegation, coaching and mentoring skills.a must,
Excellent time management skills
o Excellent problem solving and conflict resolution skills.
o Excellent written and verbal communication skills.
Excellent change management skills and the ability to quickly pivot and adapt to changes in our business environment.
o Ability to balance competing priorities, make sound decisions and meet set deadlines.
o Strong PC skills - including Word, Excel, Access and other Microsoft products.
o Previous management experience.
o Ability to manage multiple sites as this position will have direct reports in Maine, New Hampshire and Vermont
Qualifications Strong leadership, delegation, coaching and mentoring skills a must
Excellent problem solving and conflict resolution skills.
Excellent written and verbal communication skills.
Ability to develop new policies and procedures in response to changes in business environment.
Ability to balance competing priorities and make sound decisions.
Strong PC skills - including Word, Excel, Access and other Microsoft products.
In-depth working knowledge of loan operations.
Previous proven management experience.
Ability to guide team and team members toward executing goals.
Skills Category Analytical skills -
Interpersonal Skills -
Organizational Intelligence -
Relationship Management -
Business intelligence -
Customer Service -
Effective Communication -
Hours flexible normal business with travel periodically
Travel % Up to 20%
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank's HR Compliance Department at . Please include your full name, contact information and details about your request within the e-mail.
Equal Opportunity Employer
Loan Operations Servicing Manager II, ME

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